This guide shows how to download the Atrium Campus Connect app, sign in with your FMU account, upload your photo (required), and access your virtual and/or mobile ID.

Important: Online vs On-Campus students

Online students: You will only have a Virtual ID inside the app. You will not have a Mobile ID in your phone wallet.

On-campus students: After uploading your photo, you can use the Virtual ID in the app, and you may also have the option to add a Mobile ID to your phone wallet to use in the cafeteria (Apple Wallet / Google Wallet / Samsung Wallet).

Before you can see your Virtual ID or Mobile ID, you must upload a photo of yourself.

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Important Notice: Mobile ID Device Limit

For security and safety reasons, Mobile ID credentials can only be installed on one device at a time.
Please read this carefully before adding your Mobile ID.

• Your NFC Mobile ID can be added to only one Apple or Android device.

• You cannot use the same Mobile ID on multiple phones or tablets.

• This rule applies to students, faculty, and staff.

If you change or lose your phone

• Lose your phone

• Replace your phone

• Get a new device

• Reset your phone and no longer see your Mobile ID

You must contact the CyberZone so we can remove the old device from the system.

Once the old device is removed, you will be able to register your Mobile ID on your new device.
Do not attempt to register a second device without contacting CyberZone first. The system will block it.

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Step 1: Install the app 

iPhone (App Store): Atrium Campus Connect

1. Open the App Store.

2. Search: “Atrium Campus Connect”, or click the link below. https://apps.apple.com/us/app/atrium-campus-connect/id1596975756

3. Tap Get, then install the app.

Android (Google Play): Atrium Campus Connect

1. Open Google Play.

2. Search: “Atrium Campus Connect”, or click the link below. https://play.google.com/store/apps/details?id=com.atriumcampus.connect&hl=en-US.

3. Tap Install.

Step 2: Open the app and sign in with your FMU account 

1. Find the Atrium Campus Connect app on your phone.

2. Tap to open it.

3. Sign in with your FMU account

4. When prompted, enter your FMU email address (example: jdoe1234@fmu.edu).

5. Enter your FMU password (the same password you use for your FMU account).

6. Tap Sign In / Log In.

Step 4: Upload your photo (mandatory) 

You must upload a photo of yourself before your Virtual ID or Mobile ID will appear.

Use this link to upload your photo (step-by-step instructions are included there):

https://fmusupport.fmu.edu/kb/faq.php?id=11

You can also scan the QR code in your phone and complete the process from there.

After you upload your photo:

1. Close the app completely.

2. Re-open the app.

Step 5: View your ID in the app (Virtual ID) 

In the Atrium app, look for the small orange icon “Virtual ID” in the top-right corner of the screen.

Tap it to display your Virtual ID.

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Next steps are for On-Campus students only.

Online students will not see this option because Mobile ID is not available for online-only students.

Step 6 (On-campus students only): Add the Mobile ID to your phone wallet for cafeteria and campus access. You will see an option like “Add to Wallet” or “Add Mobile ID”.

On iPhone

Tap Add to Apple Wallet.

Go to settings, tap credentials, and then select add to Apple Wallet.

When finished, open Apple Wallet and confirm the FMU Mobile ID is there.

On Android

Tap credentials, and then select add to Google Wallet under MOBILE CREDENTIAL.

When finished, open Google Wallet and confirm the FMU Mobile ID is there.

If you do not see your Virtual ID or Mobile ID:

• Make sure your photo was uploaded (required).

• Close the app and open it again.

• Make sure you signed in using your FMU email address and FMU password.

Need Help?

Email: cyberzone@fmu.edu

We’re here to help if you get stuck!